How to recharge your Vuma Fibre Reach prepaid internet account
Already connected and need to top up your service? Here’s a quick and easy guide to help you recharge your Vuma Fibre Reach service.
Ever run out of data right in the middle of streaming your favourite show or during an important WhatsApp call? Staying connected shouldn’t be complicated, and with Vuma, it isn’t. Whether you're working, learning, or just unwinding online, Vuma Fibre Reach gives you fast, reliable fibre internet without locking you into a long-term contract. It’s fibre coverage on your terms. Affordable, uncapped, and prepaid month-to-month.
Fibre that works where you live
Vuma is helping communities like Mitchell’s Plain, Vosloorus, Soweto, KwaZulu-Natal, and Tshwane and more, stay connected to lightning-fast internet. That means more families continue enjoying the benefits of fibre like streaming, studying, job hunting, and video calling, all without worrying about expensive contracts.
Before you recharge, make sure you know who your Internet Service Provider is
Think of Vuma like the road your internet travels on, we build and maintain the fibre infrastructure, this is the network of cables that makes high-speed internet possible in homes. This is our job as a Fibre Network Operator (FNO).
But when it comes to choosing your actual internet service, like how fast your connection is, how much data you get, and how much you pay each month – that’s handled by your Internet Service Provider (ISP).
If you’re not sure who your ISP is, check your bill or the SMS reminder you get to pay your bill, it is listed there. You can also scan the QR code on the ONT (the small fibre device) in your home for more details.
Easy recharge options just for you
Topping up your Vuma prepaid account is easy. You’ve got a few convenient options: use the EasyPay app or website, pay at one of the participating stores, or even recharge straight from your Capitec banking app, whatever works best for you.
Payment via the EasyPay App:
- Download the EasyPay App from the Google Play Store or the Apple App Store.
- If you already have an EasyPay profile, select ‘Sign in’. Enter your cell number and password.
- If you do not have a profile, select ‘Register’ and fill in the required information.
- Once the registration is done, select ‘Sign in’ and follow the prompts.
- Select ‘Pay a bill’, then choose ‘EasyPay Bill’.
- Enter your EasyPay number: This is your reference number.
- Enter the payment amount: Choose your preferred payment method (debit/credit card).
- Confirm and pay: You will be redirected to a secure payment page.
Payment via Capitec Bank:
- Open the Capitec app and tap on ‘Sign in’ to log in.
- Select the ‘Transact’ option.
- Select ‘Pay Bills’ option.
- Select ‘EasyPay’ to make a payment.
- Enter the provider’s EasyPay reference number.
- Select ‘Confirm’ to proceed.
- Confirm that the billing information is correct. You should see the provider’s name, EasyPay reference number and billing amount.
- Click the ‘Pay’ button.
Payment via PayFast:
- Log in to your PayFast profile.
- Locate your Vuma REACH payment link.
- Choose payment method.
- Authorize payment.
- Confirm your payment.
Payment at participating stores:
- Find a participating store: Visit a store that offers EasyPay services, e.g Boxer SuperStores, Pep Stores or your nearest Spaza Shop.
- Provide your EasyPay number: This is your reference number.
- Make the payment: Pay with cash or your preferred method.
Once payment is made, your service will be reconnected within 5 – 15 minutes, and you’re ready to browse, stream, and connect again.
If you are unsure about a payment request, contact your Internet Service Provider (ISP) directly to confirm.